How to Upload Documents to Mweb

• How to Upload Documents to Mweb

  Follow these simple steps to upload documents quickly and easily using the Mweb App or Live Chat.

  Using the Mweb App

  1. Open the Mweb App.

  2. Tap on the Menu icon (three horizontal lines).

  3. Select Upload Documents.

  4. Tap Upload file.

  5. Choose how to attach your file:

     • Camera (to take a new photo)

     • Open photo library (to select an existing photo)

     • Browse Files (to upload other document types)

  6. After selecting your document, tap SEND TO MWEB.

  Using Live Chat on a PC

  1. Access Live Chat on the Mweb website.

  2. Click the Attachment icon (paperclip) in the chat window.

  3. Browse and select the document from your PC.

  4. Click Open to attach and send your document.

  Using Live Chat on a Cellphone

  1. Access Live Chat through your mobile browser on mweb.co.za.

  2. Tap the Attachment icon (paperclip) in the chat window.

  3. Choose Camera to take a photo or Files to select an existing file.

  4. Select the document or take a photo and confirm to upload.