How to Chat With Mweb Support

• Mweb's live chat support is a quick and convenient way to resolve your queries, whether they are related to technical issues, billing, or sales.

  
  

  Here’s how you can get in touch using live chat.

• Accessing Live Chat on the Mweb App

  1. Download the Mweb App:
     • For Android devices, download the app from the Google Play Store.
     • For iOS devices, download the app from the Apple App Store.
     • For Huawei devices, download the app from the Huawei AppGallery.
  2. Log In:
     • Use your Mweb account credentials to log into the app.
  3. Start a Chat:
     • Tap Live Chat at the bottom of the app.

• Using Live Chat on the Website

  1. Visit the Mweb Site:
     • Go to www.mweb.co.za
  2. Locate the Chat Icon:
     • Look for the live chat widget at the bottom right of the page (available during business hours).
  3. Start Chatting:
     • A support agent will respond shortly to assist you.