Managing Email Folders

Managing Email Folders

  • On first glance, Mweb Webmail users will notice that the mailbox has five special-purpose, permanent folders that can't be removed or renamed. These folders will reside at the top of the folders list as well as being listed with any other folders created. These include:

    • Inbox - All incoming messages automatically go to your Inbox folder. You can read your mail in the Inbox, then delete it, move it to another folder or leave it in the Inbox. When creating folders, it's not recommended to create them within the Inbox as many email clients, especially mobile clients, have difficulty syncing folders created within the Inbox.
    • Drafts - This folder holds messages that you've composed but haven't sent yet. A message saved in your Drafts folder stays there until you either send it or delete it.
    • Deleted Items - When you delete messages, by default they're moved to the Deleted Items folder. (Just know that, this default action can change based on your settings - see Deleting Email Messages for more information). Messages in the Deleted Items folder will be deleted after 30 days without warning, so it's best if you don't delete messages if you think you'll want them later. The Deleted Items folder is the default folder Mweb Webmail creates for deleted items. When migrating from other email systems to Mweb Webmail, the migration may create a different folder for deleted items based on what that email system uses as its default.
    • Junk Email - Messages Mweb Webmail believes to be junk mail bypass your inbox and go to the Junk Email folder. You should periodically check this folder to ensure that valid messages were not accidentally delivered to the Junk Email folder. If you find valid emails in your Junk Email folder, you can move them back to your Inbox by either dragging them to the Inbox or using the right-click context menu. If the sender is someone you know, you can also add them as a Trusted Sender using the right-click menu, thereby skipping most spam checks for messages from that sender in the future.
    • Sent Items - All outgoing messages are automatically saved to your Sent Items folder, making it easy to review or resend a message if necessary.

    The folder icon at the top of the folders view contains the following actions:

    When you right-click a folder, bringing up its context menu, or when you select a folder and click the Folders icon, you will see a list of available actions (which might vary depending on the type of folder):

    Creating a New Folder

    To make your email easy to manage, Mweb Webmail lets users create as many personal mail folders as they want. Personal folders help users organise incoming and outgoing messages in ways that make sense to the individual user. That being said, creating a very large number of folders that have large numbers of sub-folders can impact the performance of any email server, not to mention syncing with email clients.

    To create a new Folder:

    To make your Mweb Webmail folders available from a third-party email client such as Microsoft Outlook, when you set up your client you will need to set it up using IMAP as your incoming mail server type, or use one of the add-on protocols: EAS and/or MAPI & EWS. If you use POP mail, you only have access to your Mweb Webmail inbox, not any personal mail folders you created to organise messages.

    When importing folders, it's likely Mweb Webmail will replace those characters with an underscore (_). For example, if a folder is named "Problems?", the folder would show up as "Problems_" in webmail after import. (Quotation marks are not part of the folder name in the example.) Folders in webmail can be renamed to remove the underscore characters, but none of the restricted characters can be used in the rename.

    Moving Folders

    Once a folder is created, it's possible to move it to a new location. For example, say you have a folder for each month of the year, and you move messages received in a particular month into its particular folder. Then, at the end of the year, you want to move those monthly folders into a new Year folder. (E.g., You move January - December folders into a 2022 folder.) It's very simple to do that.

    Simply right-click on a folder and select Move Folder from the context menu. The Move Folder modal opens, and you simply select the folder you want to move TO from the "Move To" dropdown. Once you've selected the proper folder, click the Move button. Then, you can do the same for each folder you want to move.

    Moving Messages to Another Folder

    Moving messages between folders in Mweb Webmail is easy. You can either move them using the Actions menu or right click on one message, or a selected group of messages, and use "Move" from the context menu. It's also possible to drag one or more messages from one folder and drop them into another.

    Editing and Deleting Folders

    You can change the name of a personal/custom mail folder anytime by simply editing it, or delete a folder (and its messages) completely when you no longer need it.

    To rename a folder, select the appropriate folder in the navigation pane. Use the Folders icon (or use the right-click context menu) and select Edit Folder from the pop out menu. In the New Folder Name field, type the new folder name you want to use.

    To delete a folder, select the appropriate folder in the navigation pane. Click the Folders icon (or use the right-click context menu) and select Delete Folder. Deleting a folder also deletes all messages within that folder.

    Run Content Filters

    Opens a modal window that allows you to run one or more content filters against the messages in the folder. For more information, see My Content Filters.

    Delete All in Folder

    Deletes all contents of the selected folder. This includes messages, sub-folders, etc.

    • Click the Folders icon at the top of your folders list.
    • Select New Folder from the dropdown menu. Or, you can right-click anywhere in your list of folders and choose New Folder from the context menu.
    • A New Folder window will open.
    • In the Parent Folder field, choose an existing folder to create a sub-folder under it, or select Root Folder to create a new top-level folder.
    • Type the name of your new folder.
    • Click Save.
    • New Folder
    • Move Folder
    • Edit Folder
    • Delete Folder
    • Share Folder
    • Manage Shares
    • Run Content Filter
    • Disposable Address
    • Delete All in Folder
    • New Folder
    • Share Folder
    • Run Content Filter
    • Disposable Address
    • Delete All in Folder

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