What to do in an Outage

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What is Mesh WiFi?

If you’ve ever had trouble with weak or spotty WiFi in certain areas of your home, you’re not alone. WiFi signals can struggle to reach every corner of your house, especially if you have multiple floors, thick walls, or a large property. That’s where Mesh WiFi comes in.

17 October 2024

Understanding the Difference Between 2.4GHz and 5GHz WiFi

When setting up your WiFi, you might come across two different WiFi options: 2.4GHz and 5GHz. Here’s what you need to know to choose the best option for your needs.

15 October 2024

Easy Ways to Contact Us

At Mweb, we make it easy for you to get the help you need. Whether you have a payment query, need help managing your account, troubleshooting a connection, or making changes to your products, we’ve got several ways for you to contact us, fast and hassle-free.

27 September 2024

Troubleshooting Fibre Internet Speed Issues

If you're experiencing slower-than-expected speeds with your Fibre internet connection, several factors could be affecting your connection. This help article provides step-by-step troubleshooting methods to identify and resolve common issues that may impact your fibre internet speed.

30 August 2024

How to get notified about Network Outages

Everything you need to know about Network Status Tool and Outage Notifications

10 October 2022

How to Manage your Products with the Mweb Mobile App

A quick guided tour of the product management features in the Mweb Mobile App

15 September 2022

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